Service Center Hotline
Tel (HK): (852) 2979 8778 Tel (China): (86) 4008 822 322 Tel (Macau): (853) 2888 3338
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Elements
1/F, Mainland Coaches, Fire Zone, Elements, 1 Austin Road West Tsimshatsui (Close to Kowloon MTR Station Exit C1) Mon - Sun: 6:30am - 7:00pmHarbour City
Cross-Border Coach Terminus, G/F, South Loading Bay, Harbour City, Canton Road, Tsim Sha Tsui (near Dior) Mon - Sun: 9:15am - 9:30pmChina Hong Kong City
Booth B, Nos. 6-8 on the 1st Floor of the Podium, China Hong Kong City, China Ferry Terminal, 33 Canton Road, Tsimshatsui, Kowloon Mon - Sun: 9am - 6:30pmK11 MUSEA
Shop B107A, Cross-Border Coach Services Lounge, Level B1, K11 MUSEA, Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui (MTR East Tsim Sha Tsui Station Exit J) Mon - Sun: 10:30am - 7:30pmShanghai Street (Prince Edward)
Shop A, No. 695 Shanghai Street, Prince Edward, Kowloon (Close to MTR Prince Edward Station Exit C2, Arran Street Sitting-Out Area, opposite to the Metropark Hotel Mong Kok) Mon - Sun: 7:45am - 8:30pmShanghai Street (Langham Place)
Shop 1, G/F, East Ocean Court , No.525 Shanghai Street,Mongkok (Near Langham place, Mongkok) Mon - Sun: 7:45am - 6:15pmPortland Street (Prince Edward)
Shop D, 364 Portland street, Prince Edward (Close to MTR Prince Edward Station exit C2, near Metropark Hotel Mongkok) Mon - Sun: 7am - 9:30pmKowloon Tong
Room C, G/F., Kowloon Tong Cross Boundary Coach Terminus Passenger Waiting Area, Kowloon Tong Public Transport Interchange, Suffolk Road, Kowloon Tong (Close to MTR Kowloon Tong Station Exit E) Mon - Sun: 7am - 7pmDomain
Shop No. BT2A, TilChinalink Service Center, MTR Floor, Domain, Yau Tong (near Bus Terminal / MTR Yau Tong Station Exit A1) Mon - Sun: 7am - 5:30pmYue Man Centre
Shop 12A, G/F., Yue Man Centre Shopping Arcade, 300-302 Ngau Tau Kok Road, Kwun Tong, Kowloon Mon - Sun: 6:45am - 5:45pmYue Man Square Grand Central (Kwun Tong MTR Station)
Service Counter of Cross Boundary Coach, Yue Man Square Public Transport Interchange, 1/F YM², 33 Hip Wo Street, Kwun Tong (Near Bus Gate No.1) Mon - Sun: 7:10am - 5:40pmAIRSIDE
Shop No. B135, AIRSIDE, No. 2 Concorde Toad, Kai Tak, Kowloon (Exit C, Kai Tak MTR Station) Mon - Sun: 7am - 7:30pmTemple Mall
Shop G15, Temple Mall South, Wong Tai Sin ( MTR Wong Tai Sin Station Exit D1) Mon - Sun: 7am - 6:30pmKin Ming
Choi Ming Public Transport Interchange, Kin Ming Estate, Tiu Keng Leng (Next to bus station no.290/ MTR Tiu Keng Leng Station) Mon - Sun: 6:45am - 3:45pmPortland Street (Prince Edward)(limousine service )
370A Portland street, Prince Edward( near Metropark Hotel Mongkok) Mon - Sun： open 24 hoursHilton Plaza
Shop No. 66F, Level 3, Hilton Plaza, 3-9 Shatin Centre Street, Shatin, N.T. Mon - Sun: 7:15am - 7pmNew Town Plaza
Customer Care Centre, Level 2, New Town Plaza Phase III, Shatin, New Territories Mon - Sun: 10am - 7pmThe Wai
Kiosk 13, 2/F The Wai, 18 Che Kung Miu Road, Shatin (Opposite to Sasa) Mon - Sun: 8:30am - 6:30pmEast Point City
Cross Border Ticket Office, Area A3 on 1/F, East Point City, Tsueng Kwan O (Near Uniqlo) (MTR Hang Hau Station Exit A1) Mon - Sun: 7am - 6pmAsiaWorld-Expo
L1, West Link Bridge(near to the upper West lobby), AsiaWorld-Expo Openings hours varies according to function natureTaiwai
1/F, Wing Fu Building, 65 - 69 Tsuen Nam Road, Tai Wai, N.T. (MTR Tai Wai Station Exit A) Monday - Sunday: 7:15am - 5:15pmKOLOUR • Tsuen Wan
Shop G024, KOLOUR•Tsuen Wan I, Tak Hoi Street, Tsuen Wan, New Territories Mon - Sun： 7:45am – 9pmTrend Plaza Tuen Mun (limousine service)
L1-3, North Wing, Trend Plaza, Tuen Mun Mon-Sun: 8am-8pmShun Tak Centre
Shop G05, G/F, Shun Tak Centre China Merchants Tower, (Close to MTR Sheung Wan Station Exit D) Mon-Sun: 7:15am-8:45pmLockhart Road Wanchai
Shop 7, G/F., Jie Yang Building, 271 Lockhart Road, Wanchai, H.K. (near Stewart Road) Mon-Sun: 7am - 8:30pmTime Square
Room No. SRM-77, Basement 2, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong (MTR Causeway Bay Station Exit A) Mon - Fri: 11am-8pm Sat: 12-9:30pm Sun: 12-9pmHong Kong International Airport A17
Counter A17-18, Arrival Hall, Passenger Terminal Building 1, HK Airport Mon - Sun: 6am - 12amHong Kong International Airport M04
Counter M04, L5 Arrival Hall, Passenger Terminal 1, HK International Airport Mon - Sun: 6am - 12amShenzhen Bonan Int'l Airport
Terminal 3 Arrival Hall Service Counter 2H-10-02 (Opposite to KFC)Shenzhen Bonan Int'l Airport
VIP Lounge, next to Gate 16, 2/F, Ground Transportation CenterShenzhen Bonan Int'l Airport
C08, 2/F, Ground Transportation CenterShenzhen Int'l Airport Shenzhen Bay Port City Terminal
Shenzhen Bay Port Joint Inspection Building Immigration Hall (near Bank of China)Huanggang Port Passenger Service Centre
Cross Border Deluxe Limousine Stop, (the right side of Departure Hall, China)Shenzhen Bay Sports Center
3001 Binhai Avenue, Nanshan District, ShenzhenNovotown, Hengqin, Zhuhai
Shop 178, 1/F., Zone B, Tianyu Road No.91, Hengqin New District, Zhuhai City, GuangDong Province, ChinaBeiCheng Bus Stop HK Express passenger vehicle lounge(Opposite to Panyu Hotel)
No. 1 QiaoXing Avenue, Panyu (BeiCheng Bus Stop)Tee Mall, Guangzhou
East Gate, Tee Mall, 208 Tianhe Road, GuangzhouPresident Hotel, Guangzhou
586 Tianhe Rd, GangDing, Tianhe District, Guangzhou (Metro Gangding Station Exit C)Guangzhou Hotel
No.5, First Floor, Guangzhou Hotel, 2 Qiyi Rd, Yuexiu District, Guangzhou (Metro HaiZhu Square Exit E)New Century Hotel Guangzhou
No.43 Xiuquan Avenue Huadu District GuangzhouRosedale Hotel & Suite
348 Jiang Nan Da Road Central, Haizhu District, Guangzhou (Metro Changgang Station Exit C2)Guangzhou Baiyun Hotel
367 Huanshi East Road, Yue Xiu, Guangzhou (Metro Taojin Station Exit B)King Century Hotel, ZhongShan
King Century Hotel, ZhongShan (Zhongshan Yihua Passenger Transport Peike Center)Crowne Plaza Zhongshan Wing On City, Zhongshan
8 Xingnan Rd, South District, ZhongshanMorning Star Villa, ZhongShan
Morning Star Villa, Gangkou Town, ZhongShanSheraton Zhongshan
Shi Qi, Sheraton ZhongshanZhongshan
Daxin Mall, ZhongshanZhongshan
ShiJie Daxin, ZhongshanInternational (Yucca) Hotel
Zhongxing Middle Ave, GuZhen, ZhongShanDongsheng Chaoyang Huadi Garden
1st Floor, Chaoyang Huadi Garden, Tongle Street 3rd Rd, DongSheng TownNanhai Vanke Square, Foshan
TILChinalink Station (in front of Starbucks), 1/F, Guilan Middle Rd, NanHai DaDao, Nanhai District, Foshan (Nangui Road Subway Station Exit B1)Huafang Hotel, Foshan
No. 164-3 Li Guang Road, Li Shui Town, Nanhai, FoshanLeCong Parklane Hotel, FoShan
A16 LeCong Avenue East, East Zone, LeCong, FoShan (Opposite of Hotel Fortuna)Jindian Square, Foshan
No. 13 Jiangpu Rd, Nanhai Qu, Foshan (Bus Stop in front of Nanhai Rural Commercial Bank)Xiqiao Mountain Hotel, Foshan
Baiyun Cave scenic area of Xiqiao Mountain, 10 Qiaoyuan Road, Nanhai District, FoshanNational Arts Resort Hotel, Foshan
Huanshan Ave, Nanhai District, Foshan (Opposite to the South Gate of Xiqiao Mountain National Forest Park)Foshan Goldensun Hotel, Foshan
No.6 East of Guanghai Avenue Sanshui District Foshan ChinaBrandi Hotel, Foshan
Brandi Hotel, FoshanRonggui Fortune Hotel, Fo Shan
Ronggui Fortune Hotel, Fo ShanSilverseas Hotel, ShunDe
No.129 Center of Rong Gui Road, ShunDe Disrict, ShunDeSky Recreation Hotel
JianShe Avenue, Dali Town, Nanhai District, Foshan (Opposite to COLI Gold Coast)Pioneer Industrial Park Ticketing Office
Block 3, Foshan Pioneer Industrial Park, Jihua 4th Road, ChanCheng, Foshan (In front of Europe StationDaliang Jiaxin Plaza (Jiaxin terminal)
First floor, Jiaxin Community CenterTaishan Country Garden Phoenix Hotel
Taishan Country Garden, Shaganghu Development District, JiangmenJiamen Yucca Hotel
Shop No. 3, Jiamen Yucca Hotel, 118 Yingbin Middle Ave, Pengjiang Qu, Jiangmen（Next to Guangzhou Baiyun International Airport Terminal Jiangmen）Liang Yong Store, Siqian
Shop No.2, 1/F, Chamber of Commerce Building, SiqianSi Qian Traders Hotel,
Qianjin East Road, SiQian TownHeShan Bus Terminal
No.1098 HeShan Avenue, HeShen City (Next to 325 National Road) , HeShanHuimei Hotel, Changping
Huimei Hotel, Changping南城CBD國際航空港
南城CBD國際航空港Dongguan Kangdi International Hotel
Block B, Haide Square, No. 200 Hongfu Road, Nancheng District, DongguanYouth Travel Agency Ltd., Yunfu
HeKou Street, Yuncheng Area, YunFoLiantan Hotel
1/F, Liantan Hotel, No. 67 Liantan Avenue, LiantanGalaxy Macau
Counter No. 1, Diamond Lobby, Galaxy MacauMacao StarWorld Hotel
Lobby Entrance, Star World Hotel, Avenida da Amizade, MacaoJai Alai Hotel
Avenida da Amizade, Macau
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